Terms of Service

1. Eligibility

You must be at least 18 years old and legally free to marry to use TrivianKnot. By creating an account, you confirm that this is true and that all information you provide is accurate and about you personally — not on behalf of someone else without their knowledge and consent.

2. Your account

You are responsible for keeping your sign-in details (your email and password, your Google or Microsoft account, phone access if you joined by phone, and any username you set) secure, and for all activity under your account. Tell us immediately if you suspect unauthorized access.

3. Identity verification

Identity verification (a government ID plus a live selfie, through our verification provider Stripe Identity) is included with Plus and Premium. Members who complete it show an “Verified” badge; profiles that haven't are labeled “Unverified” to other members. Submitting a fraudulent, altered, or someone-else's ID is grounds for immediate and permanent account termination.

Verification confirms that a real person, matching the identity document provided, is behind the account. It does not confirm a member's marital status, employment, income, education, religion, caste, intentions or compatibility, or any other claim on their profile, unless that information is separately and explicitly marked as verified.

4. Subscriptions and billing

During our launch period, the Free plan includes browsing, sending interests (up to 20 a day), and messaging matches. When the launch period ends, browsing, interests, and messaging require Plus or Premium; Free accounts keep their profile and data, and we show a notice in the app. On the Free plan, phone numbers, email addresses, links, and social media handles are automatically removed from messages and profile text. Plus and Premium are paid subscriptions billed in advance, monthly or annually, through Stripe, and renew automatically until you cancel. You can cancel at any time from Settings; cancellation stops future renewals but does not itself retroactively refund the current billing period — see our Refund Policy for details.

5. Acceptable use

You agree not to:

• Impersonate another person, or create a profile for someone without their consent.
• Use TrivianKnot for commercial solicitation, spam, or any purpose other than seeking a marriage partner.
• Harass, threaten, or send unwelcome sexual content to another member.
• Request or send money, gifts, or financial details from/to another member.
• Attempt to circumvent verification, rate limits, or moderation systems.
• Scrape, copy, or redistribute other members' photos or profile information.

Violating these rules may result in a warning, suspension, or permanent termination of your account, at our discretion, without refund of any remaining subscription period.

6. Content you provide

You retain ownership of the photos and text you upload. By uploading them, you grant TrivianKnot a limited licence to store, watermark, and display them to other members as intended by the app's features (e.g. after mutual interest). You confirm you have the right to upload each photo you provide.

7. No guarantee of outcome

TrivianKnot verifies identity and provides tools to help you find a compatible partner — it does not guarantee that you will find one, that any AI-generated compatibility score is a predictor of relationship success, or that every verified member's intentions are honest. Exercise your own judgment, especially before meeting in person or sharing further personal details — see our Safety Center.

8. Suspension and termination

We may suspend or terminate your account for violating these Terms, on legal request, or to protect the safety of our community. You may delete your account at any time from Settings. An account with no activity for 6 months (and no active paid subscription) is hidden from browse/search and reactivates automatically on your next login; if it stays inactive for a further 12 months, it is permanently deleted — see our Privacy Policy.

9. Limitation of liability

TrivianKnot is provided "as is." To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service, including your interactions with other members.

10. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles, unless otherwise required by the law of your country of residence.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or in-app before they take effect.

12. Contact us

Questions about these Terms: support@trivianknot.com.

TrivianEdge Inc.
37 Wiggens Ct, Scarborough, ON M1B 1K3, Canada
+1 888-202-8513